Detailed Reviews Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location 2023 • SoloDO NOT, I REPEAT, DO NOT BOOK WITH THIS “BOAT COMPANY”. Just like all of the other reviews here the same thing happened to me. I was supposed to take the fast ferry from Padang Bai to Gili Trawangan at 1330. At 1345 there was no ferry and no information given. I personally had to approach the staff who said that the motor engine of all of the fast boats were broken, and that we had to take the slow ferry. It took five hours to get to Lombok with the slow ferry, then I had to take the buss to another harbour, and finally a ferry to Gili T. Even tho the fast ferry cost more than the slow ferry, I did not get a refund cause the company told me that it was expensive to reschedule my ticket from a fast- to a slow ferry. This is terrible and I got scammed. STAY AWAY FROM THEM!!!Written April 29, 2023This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn 2022 • CouplesI developed a chest infection after sitting on this fume infested boat for hours. Supposed to depart from Gili air at 1115 had to depart from Lombok due to new govt rules but the boat didn't end up leaving until 1230. We were sat waiting on the boat for about 45 minutes breathing in fumes and some sort of air freshener before it eventually departed. No communication from crew. Boat stopped several times whilst crossing over to Bali, again no communication from crew. On our journey out to Gili we used a different company which at least welcomed us on board the boat and told us where the life jackets were if needed!Written October 21, 2022This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn 2022 • CouplesGot this boat from Gili T to Bali, set off on time at 11am and wasn’t too overcrowded, the smell of petrol was there however air con worked fine so cabin was cool, stopped at Gili Air and Lombok on the way however this only took half an hour, boat arrived at 115pm in Bali and shuttle dropped us off at our hotel by 3pm, was approached by a scammer in padaingbai saying shuttle would take 4 hours and a private taxi is 500k, do not believe them our shuttle took just over an hour to kuta and dropped us off right outside our October 13, 2022This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn 2022Even by Indonesia standards, worst blank blank company! My hotel driver dropped me at the Bangsal port in Lombok, so I went to these guys. From the start I should have known better as they just felt sleazy. We negotiated a price for Lombok to Gili Air, from there an open-date ticket to Padang Bay in Bali and a direct transfer to my hotel in Uluwatu. count the money to pay the guy and give it to him, I turned around to check something in my bag and he goes -Aam brother, you gave me 100k am pretty sure I counted correctly, but I had no way of proving he nicked 100k and was playing dumb with a stupid grin on his face. I had to hold back not to slap the little blank back into first grade and wipe that smile off. go to an ATM to withdraw some cash one of them keeps following me "to help me". At the end I had to shout at the little blank to get the fn off my side especially when I withdraw cash. Fast forward to me leaving from Gili Air to Bali. Apart from everybody on the boat throwing up their insides out we arrived. At the port the fun starts again!I am informed that I do not have a direct transport even though I negotiated and paid for it but a shuttle that will take 4-5hrs to get me there, but they can kindly offer me a direct transport if I pay them 200k. - What would you like to do sir?, the choice is yours. Just wanted to snap his neck and send him to be turned into some Bakso. Any way I go F you! I am not paying you a dime more I take the shuttle. Several of us tourists get huddled into 2 vans. Drivers have no clue who is going where, running around like headless chicken, can't figure out a route - they were "organized". We take off. Mid way - the driver informs one girl that you see, she may have paid for drop at the hotel in Cenggigi but she we will left somewhere in the center because of .. reasons. She finally manged to get sleazy guy Nr who knows can't keep count and asks for an explanation why is everybody else being driven to their hotel just she is being dropped somewhere random. Guess if something came out of it. At the end he just dropped her like a bag of potatoes somewhere in Cenggigi and that was was the last to Uluwatu. Just as we pass Kuta 9PM sleazy guy stops and comes to me. - Brother do you want to get a scooter to Uluwatu?, I will pay for you. Scooter is 30m with car is middle of that night, with luggage and all of Uluwatu that sounds like something I want to do, especially since I have already paid for a blank car. We go back and forth at the end I go- No! Drive!We reach my hotel 25m later!Written September 19, 2022This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn 2022 • CouplesWe were too late to book online for a few of the operatorswish we had!.The boat on the way out was so, so bumpy, I’ve not been sea sick before but felt horrendous by the end of the 90 mins. The way back was better to be fair though although it was half an hour most frustrating part was that Included in our price at the start, million, was a “private taxi” to uluwatu after. However we waited around and the guys in charge ends up taking the ticket with private taxi off us which I was suspicious of, and put us in one of the shuttle buses which took an hour longer than a taxi would have. Shuttle driver was lovely but really feel like they took advantage of us. Also they didn’t mention that the taxi to the port from our Ubud hotel wasn’t included either, they only said when we arrived at the port after already paying the trawangan was definitely worth going to be if we did it again we would definitely not go with these August 29, 2022This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn 2022 • CouplesWorst company. Cancelled boat and hours of delays, and the person at the desk vanished August 25, 2022This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn 2022 • CouplesNot a professional company. Choose a better company. It was late. No structure and bad August 15, 2022This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn 2022We used this company from PadangBai to Gili air booked by our hotel. Firstly, the journey was very bumpy which may me the same for all the boats to be fair HOWEVER 1 - the seat was super uncomfortable 2 - there is no AC they are at the back but don't work so it gets very warm not ideal for people who can feel a little sea sick 3 - unreliable for time 4 - the bags are just strapped on top of the boat 5 - we were left strajnded in the middle of the sea for over an hour as the boat had run out of fuel which the crew failed to inform us and instead locked themsleves in their cabin in order to avoid telling us what was happening. You can imagine the panic and to add to this, half the people on the boat got sick from the agotated sea. No apology or acknowledgment of the situation from the company. 6 - even after this terrible trip, we were asked to pay extra for the driver to get us to our hotel WHEN IT WAS MEANT TO BE ALREADY INCLUDED when we bought the ticket. Conclusion this company is a SCAM, you are better off paying more for a SAFER and more reliable August 15, 2022This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn 2022 • CouplesAwful awful experience. The boat was going way too fast for how chopping the sea was. Waves were crashing up the sides and we could even see out of the windows. These boats should not be running in such bad weather conditions, any minute we were waiting for it to capsize. Everyone on the boast was scared for their lives. I will never be doing this again!Written August 11, 2022This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn 2022 • CouplesDO NOT USE THIS COMPANY!!!Our boat was running 30 mins late to start with. Then the boat was full of petrol fumes. They could not doc properly without smashing into the warf. I would be surprised if the skipper was even licensed! Then our boat run out of fuel. What was meant to be a hour ride ended up 4 hours! The skipper didn't communicate at all. Instead locked himself in the cabin! Then our transport didn't even take us all the way to our accommodation! He wanted an extra 100k to finish the ride!PAY THE MONEY AND GO WITH SOMEONE ELSE!Written August 9, 2022This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn results 1-10 of 84